Resume

LinkedIn

Email

PROJECT SUMMARY

Enabling 40+ HR teams to make data-driven decisions during the pandemic

Enabling 40+ HR teams to make data-driven decisions during the pandemic

(1 min read)

Problem

HR teams needed a high-level understanding of the pandemic’s impact on staff and operations. The Appian COVID-19 Response Hub contained relevant data points, but only displayed them in a plain, grid-based format. As a result, some manager-level users were exporting the data to Excel to make sense of it.

Problem

HR teams needed a high-level understanding of the pandemic’s impact on staff and operations. The Appian COVID-19 Response Hub contained relevant data points, but only displayed them in a plain, grid-based format. As a result, some manager-level users were exporting the data to Excel to make sense of it.

Timeline

Five weeks (before handoff to development).

Timeline

Five weeks (before handoff to development).

Team

During the design phase, I mainly collaborated with one product manager.

Team

During the design phase, I mainly collaborated with one product manager.

Key activities

User research, information architecture, data visualization, dashboard design, usability testing.

Key activities

User research, information architecture, data visualization, dashboard design, usability testing.

THE OUTCOME

Real-time reporting led to faster and easier decision-making

Leveraging our ongoing research efforts, we identified a need and delivered an elegant solution that made HR teams’ job easier during difficult times. The reporting page provided live-updating insights for HR and Compliance Managers of over 40 customer organizations, enabling them to make informed decisions about office capacity limits. In some instances, it facilitated the decision to temporarily close down a location due to a COVID-19 outbreak.

The dashboard's design also played a key role in Appian's ability to market the solution to new customers.

“This is my new favorite screen to show in sales demos. The visual appeal really gets people excited about the solution.”

Appian Sales Engineer

First tab: managers gauge the trend of COVID-19 cases and monitor office usage, allowing them to drill down and analyze individual data points.

Second tab: managers identify potential COVID-19 hotspots in specific locations, prompting operational changes to ensure health and safety.

Previous project

Next project

Let's work together.

Get in touch to learn more about my skills and experience.

Contact now